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Corporate values

We have four corporate values that serve as overarching guidelines for our conduct and our dealings with colleagues, customers, network partners and suppliers. These corporate values form the umbrella and bracket of our Code of Conduct:

Sounds good

Transparent and open internal and external communication: Open communication creates transparency and promotes mutual understanding.

Wind of Change

Existing processes and workflows in the company are constantly scrutinized in order to uncover potential and use resources more effectively. Market changes are recognized, new paths are taken and market opportunities are exploited.

Only You

Personal responsibility (employees are entrepreneurs in the company): A high sense of responsibility and acting on one's own initiative, thinking and actively shaping increases the company's performance.

We help

Our partners are at the heart of our services. All services and solutions are geared towards their needs and wishes.

In our work, we proactively pay attention to environmental friendliness/environmental protection and implement it where it is feasible and compatible with the fulfillment of our business tasks. We comply with environmental regulations and observe the applicable laws.

We generally observe the rules of fair competition and respect all market participants. We negotiate the best possible contractual agreements, always clear on the matter and the objective, but not at any price. We refrain from awarding contracts that can only be achieved by violating the law, relevant regulations or morals. Cooperation with contractual partners is in line with our values in all cases. In addition, the principle of "partner justice" applies, according to which we treat all partners fairly.

The physical and mental well-being and safety of our employees and the customers and partners for whom we work and who may be affected by our activities are at the heart of our understanding of care and prevention. We provide a healthy working environment and take occupational health and safety into account.

In our actions, recommendations, promotions, professional development, evaluations and our fundamental attitude, we do not differentiate on racial grounds, origin, religion, ideology, sexual identity, gender or people with disabilities. We also try to reflect this equal treatment in our internal and external communications to the best of our ability. Where there are pragmatic hurdles (effort, comprehensibility, legibility, etc.), we refrain from implementing them in our communication in cases of doubt, without this changing our attitude and stance.

Our employees use their judgment responsibly and prudently and are guided in their actions by honesty, transparency, appreciation, respect, professionalism, reliability, fairness and integrity. Employees do not abuse their position in order to gain personal advantages, even to the detriment of the company, nor do they tolerate or encourage behavior that is not in line with our Code of Conduct.

Our daily activities and our entire administration are transparent and therefore comprehensible.

Information about the company or the group of companies - so-called company secrets - as well as relevant business information of our customers and supply partners must always be treated confidentially and not passed on to third parties (especially competitors) unless their disclosure is necessary for the fulfillment of our tasks. Data protection laws are observed.

If business relationships with related parties arise or exist or result from the fulfillment of our business purpose, the employee is required to disclose these openly and transparently to the management so that it can be assessed whether this represents a risk of influencing business decisions.

We base our work on the current budget and the business plan, which is transparently accessible to all employees. Our measures are also geared towards profitability outside of the business plan and budget in conjunction with our service mandate. The profitability of our company is important in order to be able to provide the best possible services for our employees, customers and all other partners.

Our employees may not accept any gifts or favors that could be classified as a clear attempt to influence business decisions in such a way that they are subsequently detrimental to the company, its employees or our customers and partners. We comply with the relevant anti-corruption laws and thus avoid bribery, corruption and prohibited business practices. In any conflict situations, employees inform their manager.

The company shall provide all employees with the resources required for the performance of their work, such as technical equipment, work equipment/materials, premises and other assets. Employees must treat these resources and other assets with care and protect them from loss, theft or damage and not use them for personal purposes, unless they have been expressly permitted to do so or it is regulated in the employment contract.

ESG Declaration of Commitment

ESG Declaration of Commitment Bremen (German)